A Travel Agent Wrestles with Covid 19

Updated: Jul 6, 2020

Masked Woman, Airport Concourse
Flying in the Age of COVID-19

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Interview transcript: Tammy Hermanson, Madison, Wisconsin – Travel Agent

“Today we are talking with Tammy Hermanson. Welcome Tammy.”

“Thanks for having me.”

“This is our very first podcast and I have to tell people that this was not a difficult interview to get since you live across the street.”

“But yet here we are on video.”

“True. I should also let people know that you are also own your own business Tammy Hermanson Travel and we thought that would be an interesting thing to talk about today in light of what is going on around the world. So, again, thank you for being here. Tammy, I was looking on your website and see that you have been in the travel business for over twenty years.”

“Yes, since 1998.”

“You weren’t in business on your own all that time, were you?”

“No, no, actually my first my first eleven years were with an agency here in town called Barclay Travel who has since retired, and then I spent four years at Burkhalter Travel, going out on my own in 2013. I’ve been working out of my home now for over 7 years.”

“Is it different being on your own as opposed to being in an agency? Is there a different set of clients or customers or are there substantial day to day changes?”